Privacy Policy
Last updated: April 10, 2024
This Privacy Policy describes how Bolanto Miredis ("we", "us", or "our") collects, uses, stores, and shares information about you when you use our website at bolantomiredis.com and any related services (collectively, the "Service"). By accessing or using the Service, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you interact with the Service, including but not limited to:
- Name and contact details such as email address and phone number
- Account registration information including username and password
- Payment and billing information processed through our payment providers
- Communications you send us, including support requests and feedback
- Profile information, learning preferences, and course enrollment data
1.2 Information Collected Automatically
When you use the Service, certain information is collected automatically, including:
- Device identifiers, browser type, operating system, and language settings
- IP address and approximate geographic location derived from it
- Pages visited, features used, and time spent on the Service
- Referring URLs and navigation paths within the Service
- Cookies, web beacons, and similar tracking technologies
1.3 Information from Third Parties
We may receive information about you from third-party services, including social media platforms when you choose to connect them to your account, payment processors, and analytics providers. We combine this information with data we collect directly to improve and personalize your experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the Service and your account
- To process transactions and send related confirmations and receipts
- To personalize your learning experience and recommend relevant content
- To communicate with you about updates, new features, and promotional offers where you have given consent
- To respond to your inquiries, comments, and support requests
- To monitor and analyze usage patterns and improve the Service
- To detect, prevent, and address fraud, abuse, and security incidents
- To comply with applicable legal obligations
3. Legal Basis for Processing
We process your personal information on the following legal grounds:
- Performance of a contract: Processing necessary to deliver the Service you have requested or enrolled in
- Legitimate interests: Processing that serves our reasonable business interests, such as security, fraud prevention, and service improvement, provided those interests do not override your rights
- Consent: Processing for marketing communications and optional features where you have provided explicit consent, which you may withdraw at any time
- Legal obligation: Processing required to comply with applicable laws and regulations
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use
We use the following categories of cookies and similar technologies:
- Strictly necessary cookies: Required for the Service to function and cannot be disabled
- Performance and analytics cookies: Help us understand how visitors interact with the Service
- Functional cookies: Remember your preferences and personalization settings
- Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness
4.2 Managing Cookies
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service. You may also opt out of analytics tracking by using the opt-out mechanisms provided by our analytics partners.
5. Sharing of Information
We do not sell your personal information. We may share your information with:
- Service providers: Third-party vendors who assist us in operating the Service, such as hosting providers, payment processors, email delivery services, and analytics platforms, subject to confidentiality obligations
- Instructors and educators: Limited profile and enrollment information necessary for instructors to deliver your purchased sessions
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
- Legal requirements: When disclosure is required by law, court order, or to protect the rights, property, or safety of us, our users, or the public
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We also retain information to comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we delete or anonymize it in accordance with our internal data retention schedules.
You may request deletion of your account and associated personal data at any time by contacting us at help@bolantomiredis.com. Some residual information may be retained in backups or as required by law.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls, and regular security reviews.
No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
8. International Data Transfers
Bolanto Miredis operates globally and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your own. When transferring data internationally, we take steps to ensure that appropriate safeguards are in place to protect your information consistent with this policy.
9. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: The right to request a copy of the personal information we hold about you
- Rectification: The right to request correction of inaccurate or incomplete information
- Erasure: The right to request deletion of your personal information under certain circumstances
- Restriction: The right to request that we limit the processing of your information
- Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format
- Objection: The right to object to processing based on legitimate interests or for direct marketing purposes
- Withdrawal of consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us at help@bolantomiredis.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing certain requests.
10. Children's Privacy
The Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information without appropriate consent, please contact us and we will take steps to delete that information promptly.
11. Third-Party Links and Services
The Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party sites or services you access through the Service, as we have no control over their practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Service. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending a notice to the email address associated with your account.
Your continued use of the Service after the effective date of any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: Bolanto Miredis
- Address: 38, Victory Ave, Chernihiv, Chernihiv Oblast, Ukraine, 14000
- Email: help@bolantomiredis.com
- Phone: +380663050806
- Website: bolantomiredis.com